You have seven days after receiving your order to initiate a return.
To receive a refund, items must be returned in their original, unused condition. A replacement component will not cost you any additional money. All fees, including installation fees, are non-refundable.
Within a reasonable amount of time after receiving damaged or defective components, we will replace or rectify them.
We only accept returns and issue refunds for defective or otherwise misrepresented items.
Before returning any components, please contact me first.
Do not presume that a refund will be issued automatically upon return. Shipping and handling fees will not be refunded. Additionally, you will need your purchase receipt.
To initiate the return process, please email email@example.com. If your return is approved, you will receive a return shipping label and detailed instructions. Without a prior return authorization request, we cannot receive any returned items.
You can contact us at firstname.lastname@example.org at any time if you have any questions about returns.
Damages and issues
In the event that you receive a damaged or inaccurate item, or if something is missing from your shipment, please let us know as soon as possible so that we can investigate. (Also see:
Exceptions / non-returnable items
Please contact us if you have any questions or issues regarding your order; returns on perishable goods (such as electric parts) are not accepted.
There are no refunds or exchanges on gift cards or clearance items.
Returning what you already have and then buying the new thing you want separately is the easiest approach to make sure you receive what you want.
Once we receive and inspect the returned item, we will let you know the outcome of your refund. Your original form of payment will be immediately refunded if your request is successful. Keep in mind that it could take some time for the refund to show up on your bank or credit card statement.